For employees who are travelling or are away from the office, their success may be tied to their ability to communicate with their colleagues, customers, or suppliers. Previously, this capability was available only as a “softphone” application on a laptop. Recognizing the widespread adoption of smartphones and tablets by business users, Team One Solutions now provides mobile workers the ability to extend all of their office phone features from apps on smartphones and tablets as well. Most recently, these apps are able to use WiFi, further reducing communications costs.
These new, tightly integrated, mobile applications not only extend the reach and productivity of the employee, but enable more visibility and control of the mobile workforce business communications by the company.