Customer Profiles

Renowned Floral and Home Decor Company Blooms with New Avaya IP Office system

Winward-logo450Established in 1978, Winward is known as one of the most renowned floral, seasonal and home decor importers in the industry.

Team One Solutions helped Winward International to move their headquarters voice and data systems in record time.     They had to relocate to a new facility that required an extensive cable infrastructure design and build along with a completely new VoIP telephone system and new voice and data circuits.  All of this had to be done in a very short time frame.

Team One was able to accommodate this move and installation within the necessary time frame by working closely with Winward and their building contractors.  During the discovery phase of this engagement, Team One uncovered telco costs and maintenance charges that were overpriced and under featured.  Our recommendations for a new carrier, TelePacific, has resulted in improved voice and data services at a much lower price than Winward had been paying.  Additionally, we discovered that this client was paying a very high premium for their voice system maintenance.  Team One has delivered a full service maintenance plan on their new Avaya IP Office system at a fraction of the cost that they had been paying.

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